Customer Care

     LongTop, try our best to build up a strong team by many professional persons. The sales team is the window of the customer and factory. We always put the satisfaction of the customer to the first position, we supply our high quality and efficiency of service to our customers every day.
Customer is the heart, persistent creative idea, we have been getting the approval from customers.

Service Time：
From Monday to Saturday 7:30－18:00


Technology Support
LongTop can supply different technology support, including produce the products according to the drawing or samples, develop the tooling, product coordination test, installation problem, and can support to solve some technology problem.

 
Order Support
Support you with order solution, and the shipment and some information consultant, including price, stock and delivery support and so on.



Before Sales and After Sales Support
We always responsible for our customers, we take the quality as assurance, we keep the customers satisfaction all the way including before sales and after sales.


Complaints and Suggestions
LONGTOP pay attention to the customers complain, we take the record and follow the solve process of complain, make sure that every complain can be solved well.